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idXready C.M. Workbook

Click to enlarge	Conflict Management Workbook Session Goal and Process: to move productively through conflict so that everyone can contribute and spend their energy doing things that matter.

The idXready™ Conflict Management Workbook is an an Online Only, EPIC product, designed to work in conjunction with IdXready Conflict Management Facilitator Kit, and not as a stand-alone product.

Defining Conflict:

There are many different ways to look at conflict. idXready™ Conflict Management Workbook defines conflict as when:

Two or more people are in a disagreement or struggle about something

There are strong emotions involved such as:
- anxiety
- resentment
- frustration
- anger
- resentment

Session Goal and Process:

In Module 4 (of 5 Modules), "Finding Solutions in Conflict", some of the goals you will work toward include:

Understanding the importance of focusing on solutions rather than problems
Learning strategies that resolve conflicts
Reflect on how your natural style might affect how you find solutions

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Participant Workbook (574Kb)

Program Overview (130Kb)

Conflict Management - Leadership Guide (1363Kb)

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