LEARNING OBJECTIVES
In idXready™: Conflict Management: A DiSC^® Based Approach, participants will:

• Recognize unique preferences and behaviors when working on a team
• Learn what their behaviors may look like when under stress and in conflict
• Learn a model for understanding how people of diverse styles react differently to conflict
• Understand how their own and others behaviors may be interpreted in different ways
• Discover a non-threatening way to communicate preferences and discuss differences
• Create action plans by exploring effective methods for coping with conflict in the workplace

PROGRAM LENGTH
Five 50-minute modules. Breaks are not included in this time.

System Requirements

For Windows

• Microsoft Office 2003 with Power Point 2003
• Microsoft Windows 2000 (Service Pack 3 +) or Windows XP (Recommended)
• Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
• Adobe Flash Player 9 or higher (free at www.adobe.com)
• USB Ports (USB 2 recommended)
• 512 MB of memory (Minimum)

For Macs

• Mac OS 9 or higher
• PowerPoint 2004
• Adobe Acrobat Reader 7 or higher (free at www.adobe.com)
• Adobe Flash Player 9 or higher (free at www.adobe.com)