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DiSC Listening Profile®   
Personal Listening
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DiSC Listening Profile can diminish communication barriers.
Organizations have always known that success depends on people communicating effectively, contributing not only to the bottom line but to a positive performance environment.
 
 
Successful organizations know that good communication is not just about hearing and speaking. It's about the quality of the connection between the senders and the receivers of the message. Yes, it is all about "listening" -  there are identifiable styles of listening!  The strongest influence on the quality and outcome of all communications, and therefore leadership, is the ability to listen effectively. Only by listening effectively can you respond appropriately. The Personal Listening Profile®, from the makers of DiSC, helps individuals listen more effectively in a variety of situations. It is useful in many applications, including customer service, presentation skills, conflict resolution, and team building.

Learn to Listen and Respond with Purpose

Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically. It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to mis-communication.

Discover the Impact of Different Listening Approaches

Behavioral research shows that people approach listening with different purposes and with different motivations related to that purpose. The Personal Listening Profile helps people discover their preferred or most natural approach to listening as they gain insight into the different listening approaches of others. The Personal Listening Profile identifies five listening approaches:
  • Appreciative
  • Empathic
  • Comprehensive
  • Discerning
  • Evaluative

Adopt an Appropriate Listening Approach

The Personal Listening Profile also helps people see that their preferred listening approach may not be appropriate to every situation. They learn when and how to adopt another listening approach for more successful communication. It outlines three primary factors to consider in choosing the listening approach appropriate to the situation: Purpose, Motivation, and Behavioral Indicators.

Enhance Individual and Team Performance

Organizations use the Personal Listening Profile to:
  • enhance communication
  • reduce conflict
  • strengthen customer relationships
  • develop leaders
  • improve management effectiveness
  • boost productivity

The Facilitator’s Kit includes

Everything you need to conduct a full or half-day session using the Personal Listening Profile. You’ll get research and technical background, a fully scripted seminar, handouts, and a PowerPoint presentation, making it easy to deliver a comprehensive training experience right out of the box. Another fine addition, and a great compliment to your DiSC training.  *Available in EPIC and Paper platforms.

*DiSC Personal Listening Facilitator / Group Report is available only in EPIC.
 
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