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Emotional Intelligence! (or the lack thereof)
These passionate
, well meaning folks
are a part of a
workplace environment
where many are frustrated, unhappy.
Poor
productivity is ever present, demoralizing.
Angry tirades
are a way of getting things done. Production numbers and workplace atmosphere are seriously below expectations, and worsening.
Incidentally, they didn't hire on with a bad attitude
. The selection process was thorough, the new hires were well qualified. The fit for position was right. Administrator and employee alike had a positive outlook. Somewhere in the mix, something happened to change all of that. A very well respected trainer and author, * Keith Ayers, asks a profound question: "
Did you hire dead wood, or did you kill 'em
?"
Negative workplace behavior
can creep in before we know it - and become an incredible tax on employee moral and
company resources
. How is such a trend reversed? How did this company emerge from the drain of office politics, and a culture of corporate discord, to get to an efficient and productive work force?
They learned the language of DiSC
. The happy faces you see now, from administration to the front line - are actively engaged, implementing the
language of DiSC
. They were able to put these DiSC concepts to work, to move beyond personality conflicts, and organizational roadblocks. These same people are now cooperative, and collaborating. Behavioral difference is accepted and understood, even viewed as a positive thing!
Productivity is on the upswing
.
The individuals
in this workforce discovered their
DiSC behavioral style
. Workplace,
cultural change
came about through the
training efforts
of HR
, leadership support, and individual growth
.
DiSC language
is a fairly simple concept, but
not necessarily the easiest
.
The discovery is the beginning. The task of workplace, behavioral change is the goal. First things first.
Are you ready?!
*
Keith Ayers, author of book:
"Engagement Is Not Enough"
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* DiSC, Everything DiSC, and EPIC are registered trademarks of Inscape Publishing, Inc. DiscUnlimited.com is a Division of Learning Unlimited Corp., an Authorized Distributor of Inscape Publishing, Inc.
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